How do you handle objections or resistance during a sales pitch or presentation?

Begin by emphasizing the inevitability of objections and the importance of being prepared for them. Highlight the need to actively listen and validate the client's concerns without getting defensive. Describe a methodical approach: first, seek clarity on the objection to understand its root cause, then address it directly with facts, testimonials, or relevant examples. Emphasize the importance of training and product knowledge to respond confidently. Discuss the value of empathy and building rapport, ensuring the client feels heard and understood. Mention any specific techniques you employ, such as the "feel, felt, found" method (i understand how you feel, others have felt the same, but they found...). Conclude by stressing that objections can provide valuable feedback and insights into potential areas of improvement or adjustment in your offering or pitch.