What is your approach to identifying features that Highspot customers need? How would you prioritize which features to add first?
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Consider outlining a structured approach that usually involves customer research, data analytics, and cross-departmental collaboration. Mention how you'd collect data from multiple sources like customer feedback, market trends, and internal analytics to identify the most needed features. Discuss the criteria you'd use for prioritization, such as customer impact, alignment with business objectives, or roi. Make it clear that your approach is customer-centric but also aligned with highspot's overall business strategy. Use specific examples if possible to demonstrate your experience and proficiency in this area.
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