How would you decide a KPI for a system you're improving? Give me an example of a KPI you'd track at Better.com?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Program Management question

Program Management questions evaluate your ability to coordinate complex initiatives. Showcase your approach to planning, resource allocation, risk mitigation, stakeholder management, and delivering results across multiple workstreams.

Here's a Hint

Consider both technical KPIs (performance, uptime) and business KPIs relevant to mortgage lending platforms. Explain your methodology for selecting appropriate metrics.