If a customer asks for a refund that monday.com don't typically offer, how would you handle it?

Very hard Difficulty

Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Balance company policy with customer satisfaction. Consider investigating the root cause of dissatisfaction before determining an appropriate resolution approach.