Question
Back to all questions

Describe a time when you received positive feedback from a customer. What was the situation and what did you do?

Tags

customer-success
Behavioral

Focus on a specific instance, describe the customer’s need or problem, your actions to address it, and the positive feedback received. Highlight skills such as problem-solving, customer service, and effective communication.

Companies Asking this quesiton.

Easy Difficulty

Easy questions are your warm-up, designed to build confidence and ease you into the interview process. Think of them as a way to showcase your fundamental skills and basic knowledge.

Behavioral question

Behavioral questions assess how you've handled past situations, providing insight into your experience and personal qualities. Reflect on real examples from your history to demonstrate your skills and character.

Leaderboard for Describe a time you received positive feedback from a customer. What was the situation and what did you do??”