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Suppose a Curb driver is frustrated about being deactivated and doesn't understand how ratings work. How would you clarify the situation?
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Data Analyst
Marketer
General
Focus on empathy, clear communication, and problem-solving. Consider both the business policy aspects and the emotional state of the frustrated driver.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.