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Suppose a GOJEK driver is frustrated about being deactivated and doesn't understand how ratings work. How would you clarify the situation?
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Data Analyst
Marketer
General
Prepare a clear explanation of the rating system with specific examples, while showing empathy and focusing on actions the driver can take to improve.
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Very hard Difficulty
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Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.