Imagine a team of engineers wanting to know why certain users aren't engaging with a certain push feature. They have created a survey in modal with yes/no questions and free-choice text fields. What feedback would you give them at this point?
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Discuss the importance of understanding the user journey and how a mix of qualitative and quantitative questions can provide richer insights. Address potential pitfalls of free-choice text fields, like ambiguity or lack of actionable data. Recommend including questions that dive deeper into user preferences, habits, and pain points, rather than just yes/no questions. Emphasize the significance of a/b testing for the survey's design and placement to ensure maximum participation and genuine feedback.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.