There are reports that Lyft's driver app is constantly crashing. What actions will you take right away?
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Begin by acknowledging the severity of the issue, as it affects both drivers and customers. Describe a methodical approach: first, gathering data on the nature and frequency of the crashes, then collaborating with the tech team to pinpoint the problem, prioritizing fixing the most critical issues, and ensuring clear communication with drivers about the situation and any temporary workarounds or timelines for a fix.
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