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What actions would you take to address and resolve an issue where a server outage impacts multiple Instacart customers?
Tags
Data Analyst
Marketer
General
Outline a structured approach that balances immediate customer communication with technical escalation, emphasizing both empathy for affected customers and efficiency in resolution.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Technical question
Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.