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What actions would you take to address and resolve an issue where a server outage impacts multiple WorldRemit customers?
Tags
Data Analyst
Marketer
General
Consider both the technical escalation process and customer communication strategy during a widespread service disruption.
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Very hard Difficulty
Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.
Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.