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What steps would you implement to ensure prompt resolution and effective communication during a ZocDoc server downtime incident?

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Data Analyst
Marketer
General
Problem Solving

Structure your response with immediate triage steps, clear communication protocols for both customers and medical providers, and post-incident follow-up procedures.

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Problem Solving question

Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.

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