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Suppose you notice a drop in customer engagement at Affirm. How would you measure their health and identify areas for improvement?

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Data Analyst
Marketer
General
Technical

Structure your answer around specific metrics you would track, methodologies for gathering customer feedback, and a systematic approach to identifying and addressing engagement issues.

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Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Leaderboard for Measuring Customer Health and Improvements at Affirm?”