Question
Back to all questions

At Ericsson, if you were asked to show how customers are doing, what kind of reports or metrics would you put together?

Tags

Data Analyst
Marketer
General
Technical

Consider both quantitative metrics (NPS, CSAT, churn rate) and qualitative indicators that would specifically apply to Ericsson's telecommunications customers.

Companies Asking this quesiton.

Very hard Difficulty

Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Leaderboard for Customer Health Metrics at Ericsson?”