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A key customer at Highspot has shown declining usage patterns over the last quarter. How would you measure their health and propose solutions?

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Data Analyst
Marketer
General
Role Related Knowledge

Focus on both quantitative metrics and qualitative feedback to assess customer health, and develop a tiered approach to addressing usage decline.

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Hard Difficulty

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Role Related Knowledge question

Role-Related Knowledge questions assess your specific expertise relevant to the position. Demonstrate your understanding of domain-specific concepts, methodologies, best practices, and how they apply to the responsibilities of the role.

Leaderboard for Measuring Customer Health and Proposing Solutions at Highspot?”