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For a company like Hopper, how would you figure out if customers are doing well or not? What tools or metrics do you use?

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Data Analyst
Marketer
General
Technical

Consider travel industry-specific metrics like booking completion rates, app engagement patterns, and customer support interaction quality.

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Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Leaderboard for Customer Health Assessment at Hopper?”