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For a company like MakeMyTrip, how would you figure out if customers are doing well or not? What tools or metrics do you use?

Tags

Data Analyst
Marketer
General
Technical

Consider both quantitative metrics and qualitative indicators specific to the travel industry customer journey, from booking to post-trip experiences.

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Very hard Difficulty

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Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Leaderboard for Measuring Customer Health at MakeMyTrip?”