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For a company like Okta, how would you figure out if customers are doing well or not? What tools or metrics do you use?

Tags

Data Analyst
Marketer
General
Technical

Consider both technical metrics (adoption rates, feature usage, login frequency) and satisfaction metrics (NPS, CSAT) specific to identity management solutions.

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Hard Difficulty

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Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Leaderboard for Measuring Customer Health at Okta?”