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Suppose you notice a drop in customer engagement at Pendo. How would you measure their health and identify areas for improvement?

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Data Analyst
Marketer
General
Technical

Outline specific metrics you would track (like NPS, product usage patterns, support ticket frequency) and how you would segment the analysis to identify root causes.

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Hard Difficulty

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Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

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