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Let's say you've just joined Zillow. How would you establish a framework for tracking and reporting customer health?
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Data Analyst
Marketer
General
Consider both quantitative metrics (NPS, retention rates) and qualitative feedback, with a focus on how these insights would drive actionable improvements.
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Hard Difficulty
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Technical question
Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.