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If a host on Airbnb accuses a guest of breaking house rules and requests eviction, what steps would you take to mediate this situation?
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Data Analyst
Marketer
General
Consider both sides of the conflict and Airbnb's policies. Demonstrate a structured approach to conflict resolution that balances customer satisfaction with company guidelines.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.