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If a customer asked for a refund that's not allowed by Oracle policy, how would you balance addressing their request while sticking to company rules?
Tags
Data Analyst
Marketer
General
Demonstrate empathy and creative problem-solving by exploring alternative solutions that maintain customer satisfaction while respecting established company policies.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Problem Solving question
Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.