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Suppose a customer demands a refund for a product that's outside of the return policy at Spendesk. What would be your next steps?

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Data Analyst
Marketer
General
Problem Solving

Balance company policy adherence with customer relationship value, considering Spendesk's B2B expense management context where client relationships are particularly important.

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Problem Solving question

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Leaderboard for Handling Out-of-Policy Refund Requests?”