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Suppose a customer demands a refund for a product that's outside of the return policy at WeWork. What would be your next steps?

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Data Analyst
Marketer
General
Problem Solving

Balance policy adherence with customer relationship value. Consider alternative solutions like credits or exceptions based on customer history and circumstance severity.

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Hard Difficulty

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Problem Solving question

Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.

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