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If a customer requests a refund that doesn't fit with Wish policy, what steps would you take to address it?

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Data Analyst
Marketer
General
Problem Solving

Balance policy compliance with customer satisfaction by exploring alternative solutions and escalation paths.

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Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Problem Solving question

Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.

Leaderboard for Handling Non-Policy Refund Requests?”