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Have you ever been in a situation where you had to refuse a customer's request? What approach did you use to maintain the relationship?
Tags
Data Analyst
Marketer
General
Share a specific example where you said no, focusing on your communication approach, alternative solutions offered, and the positive outcome.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.