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Let's say a user reports slow payment processing with Capital One. What steps would you follow to troubleshoot and fix this issue efficiently?
Tags
Data Analyst
Marketer
General
Structure your answer with a systematic approach that starts with gathering information from the user and escalates through progressive technical investigation steps.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Problem Solving question
Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.