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A Grab driver insists that a rider's negative review was baseless and unfair. How would you investigate and communicate your findings?

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Data Analyst
Marketer
General
Situational

Outline a structured investigation process that balances both perspectives. Consider Grab's policies, available data points, and how to maintain trust with both drivers and riders.

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Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

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