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What steps would you take to find a mutually beneficial solution with a Arista Networks customer who is wrong and insists on being right?

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Data Analyst
Marketer
General
Situational

Focus on empathetic listening, avoiding direct contradiction, providing evidence gently, and finding alternative solutions that maintain the customer relationship while still addressing the actual issue.

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Very hard Difficulty

Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Leaderboard for Handling Difficult Customer Situations at Arista Networks?”