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How would you ensure customer satisfaction while dealing with a Bayer customer who is wrong and persistent?

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Data Analyst
Marketer
General
Situational

Balance empathy with factual correction, focusing on education and relationship preservation rather than proving the customer wrong.

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Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Leaderboard for Handling wrong but persistent customers at Bayer?”