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How would you handle a ClassPass customer who is incorrect and rigid about their stance?
Tags
Data Analyst
Marketer
General
Balance empathy with firmness, and explain how you would educate the customer while maintaining the relationship.
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Hard Difficulty
Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.
Situational question
Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.