Product Specialist - Sales

3/14/2025

As a Product Specialist, you will provide pre-sales technical support to prospective clients and deliver product demonstrations. You will also consult with customer management and participate in sales planning and business development activities.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

ZenTrades is a Trades Specific (Hyper-Vertical) SaaS operating system for underserved trade verticals (such as Fire Inspection and other compliance-regulated verticals). The system leverages ZenTrades' modular software architecture, enabling high levels of customizability to address the unique needs of each trade. Furthermore, ZenTrades harnesses the power of AI and generative AI to enhance the trades-specific software experience, delivering insights and automating tasks to streamline workflows and improve operational efficiency.

About the Role

<span style="font-size:11pt;font-family:Georgia,serif;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:11pt;font-family:Georgia,serif;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><img src="https://s3.amazonaws.com/files.freshteam.com/production/10726/attachments/2008706696/original/1713274989X5ohNNvFPHWG.png?1713274989" width="" height="auto" class="fr-fic fr-dii" alt="1713274989X5ohNNvFPHWG.png" style="margin-right: auto; margin-left: auto; display: block; max-width: 620px; height: auto;" data-attachment-id="2008706696"><div> </div><span style="font-size:13.999999999999998pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JD – Product Specialist<span style="font-size:13.999999999999998pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:11pt;font-family:Georgia,serif;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">ZenTrades <span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">(www.zentrades.pro) is a product start-up from the house of award-winning SaaS business solutions. ZenTrades's founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implementing them at Fortune 500 companies. <span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">ZenTrades is on a mission to build a powerful AI-powered assistant that enables service businesses to focus and increase their sales metrics by scoring on leadership opportunities that are ideally lost in the field. We are constantly mining recommendations to help service contractors gain efficiency and help them spend more time in front of customers, not computers. Our customers stay in control of their business and have visibility into the most important data and metrics required and we give them insights to do more. At ZenTrades, we aren’t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. <div> </div><span style="font-size:11pt;font-family:Georgia,serif;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Why should you join the ZenTrades Clan? <span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">This is an opportunity to be part of the blitz-scaling team that’s shaping an industry's narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades, we aren’t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist with growth. We encourage you to challenge our status quo. <span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We value creativity, hard work, initiative, and radical ideas above all else.<div> </div><span style="font-size:11pt;font-family:Georgia,serif;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">What is in store for you? <ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Be a part of a company that is doing something really amazing & redefining stuff</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Make a splash in a multi-billion-dollar SaaS industry</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Learn & Grow far beyond your current horizon </li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">A start-up culture that you'd cherish forever in your work life  </li></ul><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><span style="font-size:11pt;font-family:Georgia,serif;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">What you will do @ZenTrades<div> </div><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">As a Product Specialist, you will:<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#434343;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Be responsible for providing pre-sales / technical/functional support to prospective clients and customers while ensuring customer engagement with minimal supervision</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Provide direction and specialist knowledge in applying the technology/application to the client’s business.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Develop and deliver presentations and product demonstrations</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Design, validate, and present ZenTrades Products to include advanced product concepts, future direction, and 3rd party complimentary products</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Present and articulate ZenTrades product's strengths, relative to competitors during demonstrations, presentations, and in written form for proposals</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Effectively consult with management of customer organizations</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Participate in the sales planning and business development activities</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Develop and demonstrate moderately complex solutions</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Work in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities</li><li dir="ltr" style="list-style-type:disc;font-size:11.5pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11.5pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Provide continuity through the hand-off phase to services to ensure the customer’s expectations are met</li><li dir="ltr" style="list-style-type:disc;font-size:11.5pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11.5pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Serve as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to product & functionalities of ZenTrades</li><li dir="ltr" style="list-style-type:disc;font-size:11.5pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11.5pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Execute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops, and review meetings with customers that lead to an ongoing knowledge-gathering exercise with the ultimate aim of securing additional business within the customer base or acquiring new prospects</li></ul><div> </div><span style="font-size:11pt;font-family:Georgia,serif;color:#cc0000;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Expectations for Success @ZenTrades<div> </div><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, completing proposals, pilot implementations,</li></ul><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">and ongoing sales consultation<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Drive the adoption of ZenTrades products within strategic accounts, rapidly growing</li></ul><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">usage across departments within the enterprise. Translate product/technical<span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">features into value drivers.<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Develop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Build a working knowledge of contending products and how to technically sell against them</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Work collaboratively with Product Management, Operations, Marketing, and Engineering during the development, launch, and continuing refinement of existing</li></ul><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">and new ZenTrades Functionalities.<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ability to work with a variety of team members and cross-departmentally with other</li></ul><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">teams<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Respond to initial product requests and frame product issues for discussion and</li></ul><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">resolution with Product and Engineering teams<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Develop/maintain technical and business knowledge of industry directions and</li></ul><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">trends<div> </div><span style="font-size:11pt;font-family:Georgia,serif;color:#c00000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You'd fit right in if you have <ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Minimum of 3 years of prior experience as a product specialist, Presales, or other relevant roles in the SaaS/Cloud industry.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">High energy, self-starter comfortable with ambiguity in entrepreneurial environments.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Extraordinary professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ability to see and present 'the big picture, architect solutions to solve customer problems, uncover business challenges, and develop custom solutions</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong customer-facing and relationship-building skills Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong leadership and ability to lead, encouraging both individual and team accomplishments</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ability to learn new technologies</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ability to pivot to other system-related tasks if and when needed; we wear lots of hats here at ZenTrades!</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">A Bachelor's degree in any of the technical specializations & technical fields is preferred.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Prior experience working with early-stage startups can earn you brownie points.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Prior experience in an outbound international sales environment can be an added advantage.</li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience in CRM / ERP and SaaS product sales is an added advantage.</li></ul><div> </div><div> </div><span style="font-size:11pt;font-family:Georgia,serif;color:#000000;background-color:#ffff00;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Timings: This is a prospecting/client interaction role, hence requires you to operate exclusively as per the US shift which is - 6:00 PM IST to 3:00 AM IST.

Key Skills

Product SpecialistPre-sales SupportTechnical SupportCustomer EngagementPresentation SkillsSales StrategySolution SellingRelationship BuildingCommunication SkillsLeadershipTraining DevelopmentTechnical KnowledgeProblem SolvingCollaborationSaaS KnowledgeCRM ExperienceERP Experience

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