Medical Assistant - Bilingual

Description

Bilingual Medical Assistant

Location: PedIM Healthcare
Job Type: Full-Time

At PedIM Healthcare, we believe a positive work environment is essential for delivering exceptional patient care and fostering professional growth. We are seeking a Bilingual Medical Assistant who is passionate about patient care, thrives in a team-oriented setting, and is dedicated to creating a welcoming and efficient clinical experience for all.

Job Summary

As a Bilingual Medical Assistant, you will be an integral part of our healthcare team, ensuring the smooth operation of clinical activities while providing top-tier patient care. Under general supervision in an outpatient clinical setting, you will perform a variety of tasks, including initial patient triage, assisting medical providers, and executing routine medical procedures according to established protocols.

Key Responsibilities

• Deliver exceptional customer service and foster a welcoming environment for patients and their families.
• Conduct initial patient triage and obtain patient histories.
• Ensure efficient patient flow, minimizing wait times and coordinating with providers.
• Assist providers with direct patient care and routine medical procedures.
• Stay updated on policies, procedures, and compliance regulations.
• Communicate patient results and follow up as needed.
• Maintain a clean and organized workspace, ensuring exam rooms are fully stocked.
• Adhere to safety, environmental, and infection control protocols.
• Perform routine clinical tasks, including: 
  • EKGs
  • Ear lavage
  • Sterile dressing changes
  • Nebulizer treatments
  • Suture removal
  • Administering immunizations and therapeutic injections
• Complete additional duties as assigned.

Requirements

Qualifications

• Bilingual (English/Spanish) required to effectively communicate with a diverse patient population.
• Medical Assistant certification preferred, or equivalent clinical training.
• Strong customer service and communication skills (both written and verbal).
• Knowledge of business office procedures and experience in a healthcare setting.
• Ability to work independently, manage time efficiently, and problem-solve effectively.
• Ability to establish and maintain positive relationships with providers, patients, and colleagues.

Working conditions

• Sitting or standing for extended periods.

Benefits

• Generous Paid Time Off (PTO)
• Health, Dental, Vision, and Life insurance
• 401k with 4% match after 1 year of service
• Scrub Reimbursement
• 6 Paid Holidays
• Employee Assistance Program (EAP)
• Work-Life Balance

EOE

PM20