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Captain

4/15/2025

The Captain serves food and beverage to guests while providing personalized and gracious service. They ensure the accuracy of orders and anticipate guests' needs to exceed expectations.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
The Hongkong and Shanghai Hotels, Limited (HSH) is a luxury hospitality and real estate group incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045). It owns and operates twelve of the world’s finest hotel properties under The Peninsula brand, located in exceptional city centre locations in Asia, US and Europe. The company’s portfolio also includes strategic commercial properties, clubs and services and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.
About the Role

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

 

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme

 

Key Accountabilities:

 

  • Serves food and beverage to guests and delights guest by providing personalized and gracious service
  • Ensures accuracy of orders including menu details
  • Presents wine lists and recommend beverages and wines as required
  • Anticipates guests’ needs and exceeds guests’ expectations
  • Ensures linens, silverware and chinaware are in good condition

 

General Requirements:

 

  • Degree holder or diploma in Hotel and Catering Operations or related discipline
  • Excellent command of spoken English and Chinese
  • Strong sense of service
  • Good customer interaction skills

 

 

Key Skills
Interpersonal SkillsCommunication SkillsCustomer InteractionService Orientation
Benefits
Paid Statutory HolidaysExceptional Market Leading BenefitsOption of MPF or ORSO Retirement Scheme
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