Concierge Agent
4/15/2025
Company Size
5,001-10,000 employees
Language
Not specified
Visa Sponsorship
No
About The Company
The Hongkong and Shanghai Hotels, Limited (HSH) is a luxury hospitality and real estate group incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045). It owns and operates twelve of the world’s finest hotel properties under The Peninsula brand, located in exceptional city centre locations in Asia, US and Europe. The company’s portfolio also includes strategic commercial properties, clubs and services and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.
About the Role
We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.
- 17 paid statutory holidays
- Exceptional market leading benefits
- Option of MPF or ORSO retirement scheme
Key Accountabilities:
- Handles any guest enquiries regarding the city, restaurants, events, and attractions
- Assists guests on transportation and flight arrangements
- Handles all incoming couriers and mails on behalf of our guests
- Ensures the highest degree of guest satisfaction which is well reflected in Forbes, LQA and The Peninsula Standard
General Requirements:
- Minimum of two years' experience in the hospitality industry
- Hands-on experience with MS Office and PMS systems
- Excellent in spoken and written English and Chinese
- Excellent customer interaction skills
- Passionate for luxury and service
Apply Now
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