Question
2-5

Evening Duty Manager

6/6/2025

The Evening Duty Manager will oversee the store operations, ensuring high presentation standards and effective communication of any issues. They will also resolve customer issues and ensure the store is securely closed at the end of the night.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Proudly 100% Kiwi-owned and operated, our co-operative has more than 200 PAK’nSAVE, New World, Four Square, Raeward Fresh, On the Spot and Trents stores feeding the South Island. Through sunshine, storms and snow, our teams work hard together to positively impact our customers’ lives everyday by bringing them great value, quality groceries, and friendly service. From sunny Golden Bay all the way to Stewart Island, there's a Foodstuffs store serving your South Island community.
About the Role

We are excited to offer an opportunity to join our growing team as an Evening Duty Manager at Balclutha New World.

 

This position requires you to oversee our store as well as being able to multi task with organisation and communication skills while also displaying high presentation standards, honesty and work ethic. 

 

About the role:

 

The successful applicant for this role will be responsible for ensuring that our store is always represented to the highest possible standard and effectively communicating any issues with the appropriate team members or Department Managers.  They will also be responsible for solving any customer issues that may arise, making sure that team members are always productive and ensuring that the store is closed securely at the end of the night.

 

Due to the importance of the role the successful candidate will need to demonstrate the following qualities:

 

  • Excellent communication and customer service skills.
  • Highly motivated and be able to motivate the team.
  • Understanding of Health & Safety and Food Safety.
  • Intermediate level of computer literacy.
  • Have a high attention to detail and be able to prioritise tasks.
  • Must have valid Manager's Certificate
  • Must have Forklift licence, including F endorsed
  • Committed to coming to work every shift with a positive and enthusiastic attitude.
  • Excellent multi-tasking and time management skills.
  • Is trustworthy and reliable.

 

Hours:

 

  • This role is working Sunday to Thursday working from 12.00pm till 8.30pm - 40 hours per week.

 

Must have as part of the job:

 

  • Valid manager's certificate
  • Duty Manager Experience in management in retail (FMCG)
  • Valid Forklift License
  • Valid First Aid Cert

 

If you are looking for an opportunity to join a team that focuses on providing great service, advancing your skills and a brighter future, then look no further.

 

Applicants must have NZ residency or the legal right to work in New Zealand. Please note that applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. As such, the closing date is subject to change without notice.

If you are keen to apply then please send in a Cover Letter and CV to:

Melissa Sheppard

People and Culture Manager

Balclutha New World

Or email application to melissa.sheppard@newworld-si.co.nz

All Applicants must be either a New Zealand resident or hold a valid working Visa.

Applications close Wednesday the 25th of June 2025.

Key Skills
Communication SkillsCustomer ServiceMotivationHealth & SafetyFood SafetyComputer LiteracyAttention to DetailTask PrioritizationManager's CertificateForklift LicenseFirst Aid CertificationMulti-taskingTime ManagementTrustworthinessReliability
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