Financial Counselor 40hrs

Description

Join Our Team as a Financial Counselor (Full-Time) - On-Site Role

Cary Medical Center is currently seeking a Full-time Financial Counselor to join our Patient Access Department. In this vital role, you’ll work directly with patients to collect self-pay payments, provide financial counseling, and support accurate reporting and organized account management.

We’re proud of our outstanding workplace culture—our employees have named us one of the 2025 Best Places to Work in Maine for the fifth year in a row. At Cary, you’ll be part of a supportive, team-oriented environment where your work truly makes a difference.

Please note: This is an on-site position and requires physical presence at the facility.

Essential job duties, but not limited to:

• Contact all overdue accounts with a priority on accounts over $300.00.
• Make payment arrangements according to policy.
• Consolidate accounts according to policy.
• Counsel patients as needed and note on each account via the billing system.
• Patient complaints are to be handled immediately or as soon as possible and according to policy.
• Prepare Reports: Bad debt list (regular), free care list, Medicare bad debts, employee discounts, employee health and small balance adjustments.
• Send payment reports, itemized bills and suit authorizations to collection agency.

Requirements

Education or License:  

• Minimum of an Associate’s Degree or equivalent experience preferred.

Availability Requirements:

• Monday through Friday from 8:00 am to 4:30 pm

 Contact: 

•  To view the full job description or request additional information, please contact Kelly at 207-498-1311 or email klandeen@carymed.org.
• We offer a comprehensive benefits package, including health, dental, vision, retirement, and paid time off. To view the complete benefits package, click here: Cary Medical Center Benefit Information .

Cary Medical Center is an Equal Opportunity Employer & Provider