Question
Full-time
0-2

Account Manager

7/1/2025

The Account Manager is responsible for new business prospecting and development, generating customer leads, and managing customer accounts. They will also participate in inventory allocation, coordinate with customers on various issues, and promote products to improve market share.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
For the last four decades, Ma Labs has built an impeccable reputation for being one of the most trusted and reliable computer and IT component distributors in the world. Headquartered in Silicon Valley, and with 8 other hubs strategically located throughout the world, our diverse and expansive array of hardware and software technologies can be promptly delivered to wholesalers, resellers, and businesses. Our extensive distribution experience and commitment to outstanding customer care has yielded multiple awards from numerous publications for superior service.
About the Role

Company Description

For the last four decades, Ma Labs has built an impeccable reputation for being one of the most trusted and reliable computer and IT component distributors in the world. Headquartered in Silicon Valley, and with 8 other hubs strategically located throughout the world, our diverse and expansive array of hardware and software technologies can be promptly delivered to wholesalers, resellers, and businesses. Our extensive distribution experience and commitment to outstanding customer care has yielded multiple awards from numerous publications for superior service.

For more information please visit our website at www.malabs.com

At Ma Labs, you can build a career with meaningful work; create a positive and lasting impact on the business; and find the support and training you need to advance your career. As key contributors to our success, our Account Managers enjoy working in a business-casual, friendly environment that offers training, skill development, and an excellent work life balance. As we are setting our goals for the continuous growth of the sales revenue, we have needs for goal-orientated and highly motivated sales people to join our sales team for the success!

We offer new hire sales training.

Job Description

Responsibilities:

  • New business prospecting and development, including development of new customers on a domestic or international basis
  • Generating new customer and sales leads, setting-up accounts, and controlling credit limits
  • Participating in inventory allocation for products, coordinating with customers on payment, delivery schedule, RMA and related issues by phone or emails etc.
  • Quoting and negotiating price with customers and with Product Managers
  • Making discretionary judgment and suggesting and promoting products to customers
  • Improving market share, generating business, and participating in the trade shows for promoting new products
  • Cooperating with Purchasing and Marketing departments to set up promotional programs or bundles sales programs to meet customer needs
  • Developing relationships and maintaining continuous contact with existing customers, obtaining feedback from existing customers, and assisting with resolution of customer issues or complaints
  • Attending company periodical sales training and special technical training to attain sound product knowledge, technical knowledge, and deep understanding of competitors.

Qualifications

Qualifications:

  • Minimum of a Bachelor’s degree or equivalent
  • Interest in building relationships
  • Willingness to make cold calls
  • Excellent verbal and written communication skills
  • Strong analytical and negotiation skills
  • Ability to make frequent independent judgment
  • Great time management skills and attention to detail
  • Ability to learn quickly and a great working attitude
  • Interest in or prior deep knowledge PCs, or other technical areas.

Additional Information

Benefits:

  • Base Salary
  • Sales Incentive Program
  • Health Insurance (medical, dental, vision, other optional insurances)
  • Paid Holidays, Paid Time Off and Paid Sick Leave
  • 401(k) Program
  • Employee Referral Program
  • Employee Discounts
  • Employee Appreciation Events
  • Solid Training Program for New Hires

Our EEOC Statement:

Ma Labs welcomes and encourages diversity and inclusion in the workplace. Ma Labs is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law. Ma Labs is also committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any accommodations due to a disability, please let us know.

California Employee Privacy Notice:

https://www.malabs.com/media/documents/employee_privacy_notice.pdf

Key Skills
Account ManagementSalesCustomer RelationshipNegotiationCommunicationAnalytical SkillsTime ManagementTechnical KnowledgeCold CallingProblem SolvingMarket Share ImprovementProduct PromotionTeam CollaborationCustomer FeedbackTrainingProduct Knowledge
Benefits
Health InsurancePaid HolidaysPaid Time OffPaid Sick Leave401(k) ProgramEmployee Referral ProgramEmployee DiscountsEmployee Appreciation EventsSolid Training Program for New Hires
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