FULL_TIME
5-10
Accounts Receivable Supervisor
7/4/2025
The Credit & Collection Manager oversees the collections team to ensure timely payments and manages the credit granting process. This role involves evaluating credit risk, approving credit limits, and maintaining strong customer relationships while minimizing financial risk.
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
About The Company
In October 1991, Focus Global started with just one brand and 20 employees in the Philippines. Today, our team of 500 manages 30 global brands, representing the world’s most trusted home products across the Philippines, Singapore, and Malaysia.
We are a lifestyle retail company that reimagines the retail experience by seamlessly blending online and in-store shopping through our omnichannel strategy. Leveraging the latest technologies, we make the world’s most premium home products accessible at your fingertips with a customer experience that's second to none.
Our team champions one growth philosophy: to “focus, fail, and feedback forward”. We create unique and meaningful spaces to collaborate, grow, and #FindYourFocus. At FGI, asking “what’s next?” is a habit, thinking outside of the box is the norm, and every project is a team sport.
With a vision to touch 100 million homes as #OneFocus, we create results with heart and passion to create elevated and inspired living spaces across Southeast Asia.
About the Role
<div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: medium; line-height: inherit; font-family: ;"><div style="font-family: inherit; font-weight: 400;"><span style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font-style: inherit; font-variant: inherit; font-weight: var(--_10kg1dh44); font-stretch: inherit; font-size: var(--_10kg1dh3p); line-height: var(--_10kg1dh3q); font-family: var(--_10kg1dh2u); margin: 0px; padding: 0px; vertical-align: baseline; display: block; color: var(--_18qlyvc11);"><div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><div style="-webkit-tap-highlight-color: transparent; border: 0px; box-sizing: border-box; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.42857; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, ;"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">🌟</span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">About the Role </span><br><br>The Accounts Receivable Supervisor is responsible for managing the collections team to secure timely payments from customers and overseeing the credit granting process, ensuring the company’s credit policy is followed. The role involves evaluating credit risk, approving credit limits, optimizing cash flow, and maintaining strong customer relationships while minimizing financial risk to the business.</p><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.42857; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, ;"><br><br style="box-sizing: inherit;"></p><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.42857; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, ;"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">📋 Key Responsibilities</span><br><br></p><ul style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px 0px 0px 18px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9); list-style-type: disc; font-family: -apple-system, system-ui, BlinkMacSystemFont, ;"><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Oversee and manage the collections team to ensure timely follow-up of outstanding invoices and effective collection strategies.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Monitor accounts receivable portfolio to identify trends, potential issues, and high-risk customers.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Prepare and review aging reports, strategize and recommend actions and approaches to ensure faster receivable turn over.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Develop and implement credit policies and procedures to ensure effective risk management and compliance with company objectives.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Evaluate credit applications and customer financial statements to determine creditworthiness and assign appropriate credit limits.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Collaborate with cross-functional teams (Sales, Brand & Marketing teams, Warehouse) to balance customer service with risk mitigation.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Lead and coach credit & collections staff; set performance goals, conduct appraisals, and identify training needs.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Ensure compliance with internal controls and applicable laws/regulations (e.g., credit bureau rules, data privacy).</li></ul><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.42857; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, ;"><br><br style="box-sizing: inherit;"></p><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.42857; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, ;"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">🎯Job Qualifications</span><br><br></p><ul style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px 0px 0px 18px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9); list-style-type: disc; font-family: -apple-system, system-ui, BlinkMacSystemFont, ;"><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">5 to 10 years of experience in credit and collections, with at least 3 years in a managerial role.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Experience in Retail / Wholesale industry is an advantage.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Strong analytical skills with experience in credit risk assessment and financial analysis and impact.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Proven leadership and team management abilities.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Excellent negotiation, interpersonal, and conflict-resolution skills.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Proficient in ERP systems and Google Suite.</li><li style="box-sizing: inherit; margin: 0px 0px 0px 16px; padding: 0px; border: 0px; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); line-height: 1.42857; font-weight: 400; color: rgba(0, 0, 0, 0.9);">Knowledge of relevant laws and regulations regarding invoices, receipts and taxes.</li></ul></div></div></div></span></div></div>
Key Skills
Credit Risk AssessmentFinancial AnalysisLeadershipTeam ManagementNegotiationInterpersonal SkillsConflict ResolutionAnalytical SkillsCredit Policy DevelopmentCustomer Relationship ManagementComplianceERP SystemsGoogle SuiteTrainingPerformance Management
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