Host(ess)/Service Assistant
7/8/2025
The Service Assistant is responsible for welcoming guests, guiding them through the menu, taking orders, and ensuring guest satisfaction. They deliver food and drinks while ensuring order accuracy throughout the visit.
Working Hours
40 hours/week
Company Size
1,001-5,000 employees
Language
English
Visa Sponsorship
No
Description
Responsibilities:
Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.
How you make people feel:
The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.
Behaviors We Value:
- Moves with urgency
- Knows how to shift gears
- Really knows the menu
- Is a great teammate
- Takes initiative
- Has a great attitude
- Asks what’s next
- Anticipates the needs of our guests
- Is “always” learning
- Is accountable, doesn’t make excuses
- Practices excellent sanitation and cleanliness
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