Question
0-2

Decorator

7/9/2025

The Decorator is responsible for creating cookie designs and custom work as requested by customers. This position works closely with the Operations Manager, Store Manager, and customers to ensure decorated orders are fulfilled.

Working Hours

40 hours/week

Company Size

2-10 employees

Language

English

Visa Sponsorship

No

About The Company
We start early each morning at Country Cookie preparing fresh from scratch batches of cookie dough. Everyday we make nearly 1500 cookies that are then sold in our store or through wholesale. Everyday is a new adventure for us as we offer many varieties of cookies, bars and breads to you our customers. We don’t let up either. No matter what time of day you come into our retail store you will be greeted with a smile, a great looking display, the delightful smell of fresh baking cookies. Some of you are even lucky enough to experience the cookie fresh out of the oven. Country Cookie has been independently owned and operated in St. Joseph Mo for 29 years by the founders daughter Amy Balley. In 2014 Amy sold the business to Lowell Hartell. Since then Country Cookie Brand, Retail and Wholesale have grown leaps and bounds. The same recipes that Barb (original founder) used are still being used today. Country Cookie is one of the few independent bakeries that still continues to grow their business by providing personal on demand service. Every cookie is unique and hand scooped. You will experience consistent flavor and quality in every Country Cookie. “We can make just about anything a client is looking for, from specific cut-out cookies to our very popular KC Royals Cookies and we make a variety of cookie cakes. “We are just looking for ways to support our community, bring in new business and stay true to our roots of made fresh & from scratch. We are still a small enough operation that we can focus on customer service, attention to details and really get to know our customers needs. That is just what we do!” says Heather Mitchell. Our customers are like family so if you haven’t been into Country Cookie for a while please stop by and see us at 206 S. Belt Hwy, Saint Joseph, Missouri Monday-Saturday or call 816-676-2000. We are always looking for new pallets to experience the Country Cookie!
About the Role

Description

SUMMARY OF JOB: The Decorator is responsible for creating simple, yet stunning cookie designs as well as custom work as requested by customers. Your job is crucial to the success of our business as decorated orders are becoming more and more popular. To accomplish these tasks, this position works closely with the Operations Manager, Store Manager, and the Customer.

REPORTS TO: Store Manager

CLASSIFICATION: Non-Management

WAGE: Hourly Non-Exempt

SUPERVISES: N/A

DAILY DUTIES:

  1. Ensures that all activities conform to Country Cookie policies and procedures.
  2. Communicate effectively and appropriately with all staff members.
  3. React to change productively and handle other tasks as assigned and remains flexible in daily routine.
  4. Support the mission statement of Country Cookie.
  5. Give fast, friendly customer service.
  6. Check in vendors by verifying that all items on the delivery ticket are received and order is put away by end of shift.
  7. Sweep & Mop floors.
  8. Clean restrooms.
  9. Attend store team meetings.
  10. Finalize daily shift paperwork.
  11. Empty trash containers inside and outside of the store.
  12. Adhere to and perform duties as defined in the Dough Mixer Job description if applicable.
  13. Other duties as assigned by the Operations Manager or Store Manager.

WORK ACTIVITIES

  • Check production board for current orders.
  • Prepare Icings and Cookies for Decorating.
  • Operate the ovens and Mixer and keep them clean.
  • Use a variety of kitchen tools, including but not limited to; electric mixers, pans, rolling pins, and cutting tools.
  • Always keep work area neat and tidy.
  • Ensure that there are decorated cookies in the case.

GENERAL ACTIVITIES

  • Properly prepare cut out cookies and icings.
  • Get information from production schedules and recipes.
  • Handle and move ingredients, tools, and cooking pans.
  • Provide baked cookies as needed to ensure retail has a full display case.
  • Report any ingredient inventories that are running low in the communications log.
  • Cleaning up your specified work area; wiping down work surfaces, sweeping the area and taking out the trash at the end of your shift.
  • Properly filling out the Daily Production Batch Sheets
  • Working your scheduled hours
  • Be active on our social medias and current with trends.


Requirements

PHYSICAL REQUIREMENTS OF THE POSITION:

  1. Requires prolonged standing.
  2. Requires physical exertion to manually move, lift over 50 lbs., carry, pull, or push heavy objects or materials.
  3. Occasional stooping, bending, reaching, and climbing ladders or step stools.
  4. May require some travel.


Key Skills
Cookie DecoratingCustomer ServiceCommunicationFlexibilityCleaningTeamworkTime ManagementFood Preparation
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