Question
5-10

Laundry Supervisor

8/11/2025

The Laundry Supervisor directs and recommends all laundry, pressing, and dry-cleaning services while ensuring hotel standards are upheld. They compile monthly reports, coordinate with vendors, handle disputes, and provide training to new staff.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
The Hongkong and Shanghai Hotels, Limited (HSH) is a luxury hospitality and real estate group incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045). It owns and operates twelve of the world’s finest hotel properties under The Peninsula brand, located in exceptional city centre locations in Asia, US and Europe. The company’s portfolio also includes strategic commercial properties, clubs and services and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.
About the Role

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

 

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme


Key Accountabilities:

 

  • Directs and makes recommendations on all laundry, pressing and dry-cleaning services of the hotel while upholding hotel standards
  • Compiles monthly reports to monitor Laundry room operation statistics and cost control
  • Coordinates with external vendors and contractors for smooth operation of Laundry room
  • Handles all disputes, complaints and claims
  • Provides guidance and training to new staff


General Requirements:

 

  • Minimum 2 years of supervisory experience and 5 years of working experience in hotel laundry is preferred
  • Knowledge in laundry, pressing and dry-cleaning machinery, techniques and standards
  • Simple knowledge in computer usage and Microsoft applications
  • Fluent Cantonese, fair English and basic Mandarin required

 

 

Key Skills
Supervisory ExperienceLaundry OperationsPressing ServicesDry-Cleaning ServicesCost ControlVendor CoordinationDispute HandlingStaff TrainingInterpersonal SkillsCommunication SkillsComputer UsageMicrosoft ApplicationsCantonese FluencyEnglish ProficiencyMandarin Basics
Benefits
17 Paid Statutory HolidaysExceptional Market Leading BenefitsOption of MPF or ORSO Retirement Scheme
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