Description

The Medical Assistant serves as a vital member of the healthcare team, providing essential clinical, clerical, and technical support to assist providers in planning for patients’ care, comfort, and safety. The Medical Assistant performs in a manner consistent with the mission, policies, and initiatives of MN Women's Care, while maintaining patient confidentiality at all times.

Essential Functions and Qualifications

* Punctuality and adherence to the schedule are a must.

* Completion of the Medical Assistant program from an accredited institute.

* Medical Assistant program diploma.

* Certification is required (CMA, RMA, CCMA)

* Phlebotomy Experience (Comfortable with drawing blood)

* Knowledge of medical terminology.

* Experience with Sterile Processing 

* Ability to lift 15 pounds.

* Ability to work at a computer for extended periods.

* Ability to work in an upright, standing position for extended periods. 

* Work is performed in a medical office setting using standard medical equipment. The risk of exposure to blood and body fluids is present.

Medical Assistant Responsibilities

* Prepares instruments, equipment, and materials for patient care and maintains exam rooms as aseptic, neat, and well-stocked.

* Obtains and documents complete patient data in a timely and accurate manner.

* Prepares patients for exams and assists the provider with exams, tests, and procedures as needed.

* Provides patients with instructions in preparation for specific procedures and tests when appropriate.

* Performs basic procedures as ordered by the provider and within the scope of practice.

* Ensure charges are submitted promptly.

* Proficiently uses computer applications as required for patient care.

* Processes prescriptions as directed by the provider.

* Create all necessary work, school, and insurance letters for patients as requested. 

* Complete FMLA paperwork for patients as requested. 

* Obtain records and ROIs for patients transferring to MNWC for care. Call referring clinics for urgent requests. 

* Fax urgent records as requested. 

* Communicates with patients about concerns, collects information, and relays this information professionally and efficiently to the provider.

* Perform and comply with quality control measures.

* Completes care team calls promptly and assist with other care teams as needed.

* Collect and process in-house lab specimens and specimens for outside lab companies.

* Accurately enter lab orders into EHR as directed by the provider and scan to patient chart.

* Accurately document lab results in the lab logbook and EHR immediately.

* Performing QC on in-house labs (urinalysis and UPT) 

* Maintain accurate supply inventory and document when items must be reordered.

* Ability to prioritize & respond quickly to changing & fast-paced environment.

* Assist in monitoring material counts and levels.

* Maintain cleanliness and stocking of entire clinic. 

* Decontaminates and sterilizes instruments. Assemble, store, and distribute instruments.

* Ability to operate equipment to disinfect/decontaminate clinical instruments and medical devices.

* Inspecting instruments and equipment for signs of damage, wear, and tear.

* Unpacking, checking, and stocking new supplies

* Maintain accurate sterilization records.

* Monitor temp and humidity conditions within storage and work areas.

* Complete and log routine maintenance and cleaning of sterilizing equipment and machines.

* Sterilize items that have not been used for three or more months

* Other clinical duties as assigned by your supervisor

Requirements

Teamwork and Development

* Demonstrates the ability to be proactive, supportive, and collaborative.

* Share knowledge, promote positivity, and take personal responsibility for your professional development.

* Demonstrates the ability to seek and value open, honest communication and constructive feedback promptly.

* Provide outstanding communication, documentation, education, and care to all patients.

* Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.