Question
2-5

Production Supervisor

8/22/2025

The Production Supervisor will manage production flow and scheduling, ensuring timely shipping of products while adhering to quality standards. They will also create production documents, monitor daily activities, and implement corrective actions as needed.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs. We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
About the Role
<p>&nbsp;</p> <p><strong>Title:</strong> Production Supervisor</p> <p><strong>Schedule:</strong> &nbsp;Any 5 days, either from 3 PM to 11 PM or from 7 AM to 3 PM.</p> <p><strong>Location:&nbsp;</strong>36 Ave &amp; 8th St, Nisku, AB&nbsp;</p> <p><strong>About the Role</strong></p> <p>We are looking for a full-time Production Supervisor at our Nisku, AB Distribution Center. You will report to the Production Manager and will be responsible for managing production flow and scheduling as well as ensuring product is shipped out on time, including adhering and ensuring to quality standards. The ideal candidate is a curious, analytical, and process driven problem-solver.</p> <p><strong>What you will be doing:</strong></p> <ul> <li>Create weekly production documents for receiving, staging, production, and shipping</li> <li>Ensure plans for production are executed and that all issues are communicated and tracked.</li> <li>Drive customer experience through low error rates on ingredient quality, pick accuracy and ship out time.</li> <li>Along with the rest of the Operations team, build and implement production cost techniques that can be applied in production tasks and assembly.</li> <li>Monitor production plan, start-times, dismissal times and additional daily activities.</li> <li>Maintain high standards of Good Manufacturing Procedures and housekeeping in the production facility to ensure a safe work environment.</li> <li>Establish and work within budget as permitted by Production Manager.</li> <li>Use designated technology to assure quality/accuracy of shipped product as well as efficient customer service.</li> <li>Review customer error calls relevant to production to measure &amp; track quality, accuracy, and pick metrics along with identifying error trends to improve defined metrics</li> <li>Conduct daily 5S, process, and facility readiness checks</li> <li>Coordinate with ops team, suppliers and contractors to implement corrective &amp; preventive action plan</li> <li>Work in compliance with OH&amp;S acts and regulations.&nbsp;</li> <li>Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.&nbsp;</li> <li>Other duties as assigned</li> </ul> <p><strong>At a minimum, you have:&nbsp;</strong></p> <ul> <li>Bachelor’s degree or related management work experience.</li> <li>2-3 years of experience managing production in a fulfillment/distribution center; preferably within the Food &amp; Beverage industry.</li> <li>Quantitative and analytical experience – must have proficiency using MS Excel and G-Suite Apps.</li> <li>Leadership: Provide guidance and direction to the production lines.</li> <li>Innovative: Think of creative and efficient solutions to problems others may take for granted.</li> <li>Ownership: Take pride in what you do. Treat the process as if it is your own.</li> <li>Time Management: Understand process flow and prioritize accordingly.</li> <li>Proactive, ambitious, and assertive: you think beyond the scope of a given assignment.</li> <li>Self-Motivated: Desire to learn responsibility through hard work and integrity.</li> <li>Entrepreneurial with a strong attitude towards getting things done.</li> </ul> <p><strong>What you’ll get in return:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary and health benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">75% discount on HelloFresh or Chefs Plate weekly box subscription</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High impact work to help feed thousands of families in Canada</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Opportunity to learn and grow</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with a hard-working and supportive team</span></li> </ul> <p><strong>Working Conditions:</strong></p> <p><span style="font-weight: 400;">It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. <em>If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. </em></span></p> <p><span style="font-weight: 400;">If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!</span></p> <p><span style="font-weight: 400; color: #ffffff;">#JD1003</span></p>
Key Skills
Production ManagementSchedulingQuality AssuranceProblem SolvingLeadershipTime ManagementAnalytical SkillsCustomer ExperienceProcess ImprovementSafety ComplianceBudget ManagementCommunicationTeam Coordination5S MethodologyGood Manufacturing ProceduresSelf-Motivation
Benefits
Health Benefits75% Discount on HelloFresh or Chefs Plate Weekly Box SubscriptionOpportunity to Learn and Grow
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