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ACCOUNT MANAGER (TRUST BANKING GROUP)

8/27/2025

The Account Manager is responsible for overall relationship management with traditional trust clients, ensuring the achievement of volume and income targets. They will develop trusted advisor relationships, deliver solutions according to customer needs, and assist with client requests or issue escalations.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Be part of a leading financial institution Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.   Experience a fruitful and rewarding career The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.   Learn from trusted professionals Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
About the Role

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

 

Position Title:  Account Manager

 

Job Summary:

  • Acts a central point person and is responsible for the over-all relationship management with traditional trust clients 
  • Responsible for the volume & income targets for traditional trust business
  • Responsible for the evaluation & onboarding of new traditional trust clients
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement to meet profitability quotas
  • Forecast and track key account metrics an prepare reports on account status
  • Ensures adherence of the account management activities to the terms of the contract, internal bank policies and regulatory standards
  • Collaborate with bank sales partners to identify and grow opportunities
  • Assist with challenging client requests or issue escalations as needed

 

Role Exposure:

  • Become well-versed in the trust banking industry
  • Understand how trust products work and how this can help clients
  • Discover future opportunities in Financial Markets Sector and Trust Banking Group

 

Qualifications:

  • With at least three years of relevant work experience in trust banking and account management
  • Strong stakeholder management; ability to match client's business requirements with Bank's products and services
  • Effective communication, presentation, and negotiation skills
  • Able to work in a fast-paced, competitive environment
  • Candidates with TCP and SEC Fixed Income Market Salesmen certifications are highly preferred

 

Locations: BGC, North Luzon and South Luzon

Key Skills
Account ManagementStakeholder ManagementCommunicationPresentationNegotiationTrust BankingClient Relationship ManagementBusiness DevelopmentProblem SolvingRegulatory ComplianceSales CollaborationMetrics TrackingClient OnboardingFast-Paced EnvironmentFinancial Markets KnowledgeTrust Products Knowledge
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