Question
5-10

Senior Quality Assurance Manager (f/m/d/x)

9/4/2025

The role involves performing on-site supplier visits and audits to manage their approval and drive strategic improvements in quality. You will also investigate and manage quality issues with suppliers to ensure customer availability and quality is not compromised.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs. We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations
About the Role
<h2><strong>Your role</strong></h2> <p>Are you passionate about building food safety standards and driving product quality? We are looking for someone with technical experience to drive food safety and quality compliance.</p> <p>Our Food Safety &amp; Quality Assurance team is recruiting and we are looking for an experienced and highly driven Food Safety professional to join our international team. You will work within a team based across Europe to drive food safety and quality compliance with our Red Meat suppliers, and work collaboratively with our procurement, sourcing, supply chain and distribution centre teams. The role will share best practice, create standardized ways of working, drive improvement in food safety &amp; quality and lead on various strategic projects to ensure we delight our customers.</p> <p>&nbsp;</p> <h2><strong>Your area of responsibility</strong></h2> <ul> <li>Perform on-site supplier visits and audits to manage their approval and drive strategic improvements in quality to decrease complaints and increase customer satisfaction</li> <li>Using your expertise, knowledge from industry and the supply base to develop best practice ways of working with your suppliers and internally</li> <li>Strategically manage supplier product quality and performance. Delivering focussed error (complaint) reduction initiatives and identifying projects that will improve our quality and safety standards</li> <li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance</li> <li>Investigate and manage quality issues with suppliers to ensure customer availability and quality is not compromised with thorough root cause analysis and corrective action</li> <li>Ownership of your category area to achieve key performance indicators relating to out of specification deliveries, customer complaints, and compliance metrics</li> <li>Manage and coordinate the onboarding of new suppliers and products ensuring compliance to food safety, legal and quality standards</li> </ul> <p>&nbsp;</p> <h2><strong>Your profile</strong></h2> <ul> <li data-start="151" data-end="247">4+ years of experience in quality and food safety management, ideally within the meat industry</li> <li data-start="251" data-end="383">Experience in auditing food manufacturers; additional food safety qualifications (e.g. HACCP, internal auditing) are highly desirable</li> <li data-start="387" data-end="521">Willingness to travel, including some international trips; 50% of time spent at suppliers, distribution centres and the base office</li> <li data-start="525" data-end="625">Excellent English communication and negotiation skills; pragmatic in solving time-sensitive issues - German skills are a big plus</li> <li data-start="629" data-end="717">Confident decision-maker who remains calm under pressure and in challenging situations</li> <li data-start="721" data-end="816">Thrives in a fast-paced environment with the ability to multitask across competing priorities</li> <li data-start="820" data-end="1048">Comfortable working with cross-functional and international teams across HelloFresh markets (UK, DACH, France, Nordics, BNL); intermediate to advanced skills in Google Suite / MS Office</li> </ul> <p>&nbsp;</p> <h2><strong>What we offer</strong></h2> <p>Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.</p> <ul> <li>Immerse yourself in a diverse global community of 90+ nationalities.</li> <li>Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.</li> <li>Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.</li> <li>Invest in your growth with an annual learning &amp; development budget, German language learning budget, and access to the HelloFresh Academy.</li> <li>Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!</li> </ul> <h2>&nbsp;</h2> <h2><strong>Are you up for the challenge?</strong></h2> <p style="text-align: justify;"><span style="font-weight: 400;">Please submit your complete application below including your salary expectations and earliest starting date.</span></p> <p style="text-align: justify;"><span style="font-weight: 400;">After submitting an application our team will review this and get back to you within 5 business days.&nbsp;</span></p> <p style="text-align: justify;">&nbsp;</p> <p style="text-align: justify;"><span style="font-weight: 400;"><span style="color: rgb(206, 212, 217);">#basecampquality</span></span></p>
Key Skills
Food Safety ManagementQuality AssuranceSupplier AuditingRoot Cause AnalysisStakeholder ManagementProblem SolvingCommunication SkillsNegotiation SkillsDecision MakingMultitaskingCross-Functional CollaborationGoogle SuiteMS OfficeHACCPInternal Auditing
Benefits
Pension SchemeBerlin Relocation SupportHybrid Working ModelExclusive DiscountsAnnual Learning & Development BudgetGerman Language Learning BudgetAccess to HelloFresh AcademyMental Health SupportTransportation PerksWorking-Parent-Friendly Benefits24/7 Gym AccessWellbeing PlatformsSabbatical Leave Options
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