Front Desk Associate
9/10/2025
The Front Desk Associate is responsible for providing excellent customer service and selling memberships. They greet guests, manage appointments, and promote the benefits of massage therapy.
Working Hours
40 hours/week
Language
English
Visa Sponsorship
No
No description available for this Company.
Description
Hand and Stone is seeking for a Front Desk Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!
The primary Qualifications and Requirements of this role include, but are not limited to:
• Provide excellent customer service to members/guests.
• Sell Memberships
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned.
What’s in it for you?
• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests
Requirements
Requirements:
• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
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