Senior Sales Associate

About Rawson Group:

For over 45 years, Rawson Group has helped thousands of Australians make their dream home a reality, taking pride in our beautiful designs and quality build. From humble beginnings in country NSW, we have grown to be one of the largest and most trusted builders and land developers in NSW and the ACT.

About the role:

We're looking for a Senior Sales Associate to join our team at the HomeWorld Leppington Display Village. At Rawson Group, we believe in Building Better Together and that starts with you, where you’ll help turn families dreams into reality. As a Senior Sales Associate, you’ll be the welcoming face at our display homes, delivering first-class service and showcasing our beautiful homes. The senior Sales Associate gathers and qualifies sales leads, answers and updates clients’ queries and provide details to the Sales Consultants. You will also partner with the warranty team to maintain our lovely display homes, ensuring they are presentable, polished and have a little extra sparkle. If you love property & new homes, thrive on helping people, and want to grow your career in a supportive, high-energy environment, this is your opportunity!

Why Join Us?

More than a place to work, Rawson Group is a place to grow. Join our team and you'll be rewarded with:

• Quarterly bonus of up to $5,000 available
• Gym membership discount
• Paid Parental Leave
• Optional 5 weeks paid leave
• Friendly, social and collaborative team environment
• Company Wide Reward and Recognition Platform, where points are redeemable for cash vouchers or days off
• Recruitment Referral Program - up to $5000
• Discount on home builds and land packages
• Access to our employee assistance program for you and your family
   

Key Responsibilities:

• To provide general sales support by qualifying potential leads and passing on to the Sales Consultant
• Host customers in the display centre and explain products, options, inclusions and features
• Answer customer enquiries through various methods such as telephone, email etc
• Qualify leads and pass onto the Sales Consultant
• Provide customers with a first-class experience, exceeding customer service expectations
• Develop and maintain a network of industry partners
• Provide operational support for our display homes by opening/ closing and general appearance to showcase our products to best possible standard
• Be a Rawson Group brand ambassador, share our content, current promotions and achievements
• Weekend and public holiday availability is essential

About You:

Qualifications, Skills & Attributes:

• NSW REA Assistant Agent Certificate (preferred but not essential)
• Minimum 2 years’ experience in sales support or a customer service role
• Prior experience in residential sales or understanding of construction / home building is preferred
• Passionate about building strong customer relationships and delivering exceptional customer service
• Comfortable using CRM platforms to manage customer relationships and sales activity - Salesforce experience is highly regarded
• A team player who also enjoys working independently

Everyone belongs at Rawson Group

Diversity, equity, inclusion and belonging are key to realising our purpose of building better together. We recognise all individuals, regardless of their gender, cultural origin, LGBTQIA+, disability, or neurodiversity and acknowledge that those from underrepresented groups may face unique challenges in the job application process. We encourage all candidates to apply - your unique experiences and perspectives is what makes us great. Please reach out to us, opportunities@rawson.com.au if you have any accessibility requirements throughout the application process - we will provide reasonable adjustments for individuals to ensure a smooth application process. 

What next?

If you’re ready to grow your career with us, Apply Now!