Question
2-5

Shift leader

9/19/2025

As a Shift Leader, you will assist in the daily operations management of the restaurant and ensure quality customer service for all guests. You will also support coaching, counseling, training, and development of all front-of-house team members.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Punch Bowl Social cultivates an eclectic approach to the concept of eat-ertainment. Punch Bowl Social effectively combines a diner-inspired scratch-kitchen, craft beverages, and classic parlor-style entertainment that will turn your date night into a shuffleboard showdown and your bowling buds into chicken ‘n’ waffle connoisseurs. 
About the Role

Description

SHIFT LEADERS – WE NEED YOU AT PUNCH BOWL SOCIAL


Apply today to join our management team!


As a Shift Leader you are a protector of all that we hold sacred; Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special, disruptive and together we must protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage.


What's in it for you:

  • Benefit Package
  • Medical, dental and vision insurance
  • Health Savings Account option – including company HSA contribution
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Company provided Short Term Disability Insurance
  • Company provided Long Term Disability Insurance
  • Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
  • Opportunities for Growth and Advancement
  • Discounts on Food, Beverage and Activities
  • Hourly Rate- $23.00 hourly

Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.


Our best and brightest have an appreciation of the classics, but a fascination for what’s new and now. A perfectionism for their work with a love for creating memorable guest experiences.


Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • Positive attitude and passion for making people smile, and truly enjoy their experience.
  • Value for high quality food and beverage, and appreciation for the technique associated with production.
  • Sense of adventure and engaging energy
  • Ability to communicate effectively with team members, both BOH and FOH, Management, and Community.

What you’ll be doing:

  • Assisting in daily operations management of the restaurant
  • Utilizing data to manage pro-actively
  • Assisting with daily financial management
  • Providing quality customer service to all guests
  • Ensuring the safety and security of both guests and team members
  • Supporting in coaching, counseling, training and development of all FOH team members

What we’re looking for:

  • 3+ year’s experience in a high-volume restaurant/bar
  • Computer skills – proficient in Aloha, Excel, Word, and the ability to learn in house software accounting system
  • Commitment to a schedule that allows operational goals to be met
  • Must be able to stand and exert fast-paced mobility for a period up to six (6) hours in length
  • Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds

*** Must be 21 years old and over ***

This posting is expected to close by 11/30/2025

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws

Key Skills
Positive AttitudeCustomer ServiceCommunicationTeam ManagementFinancial ManagementCulinary IntegrityCraft BeveragesSocial GamingHigh Volume ExperienceComputer SkillsSafety AwarenessTraining and DevelopmentProblem SolvingAdaptabilityAttention to DetailTime Management
Categories
Management & LeadershipHospitalityFood & Beverage
Benefits
Medical InsuranceDental InsuranceVision InsuranceHealth Savings AccountFlexible Spending AccountsEmployee Assistance ProgramShort Term Disability InsuranceLong Term Disability InsuranceVoluntary BenefitsDiscounts on FoodDiscounts on BeverageDiscounts on Activities
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