Question
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Guest Ambassador

9/20/2025

The Guest Ambassador is responsible for ensuring guests enjoy themselves in a safe environment. This includes greeting guests, answering questions, and communicating with the management team to maintain safety.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Punch Bowl Social cultivates an eclectic approach to the concept of eat-ertainment. Punch Bowl Social effectively combines a diner-inspired scratch-kitchen, craft beverages, and classic parlor-style entertainment that will turn your date night into a shuffleboard showdown and your bowling buds into chicken ‘n’ waffle connoisseurs. 
About the Role

Description

Security Ambassadors – We want you at Punch Bowl Social!


 Join the Punch Bowl Social crew today and be the envy of all your friends. Competitive wages

  • Competitive wages
  • Flexible working hours
  • Opportunity for growth and development
  • Team member discounts on food, beverage and activities!

Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • You value guest experiences and take pride in everything you do
  • You've got attitude (the right kind, of course)
  • Communication is key - you should be comfortable talking with strangers
  • You understand that work is easier - and more fun - with teamwork
  • Experience working in a high-volume restaurant/bar is ideal

What you'll be doing:

  • Keeping our community and guests safe by ensuring guests aren’t over their limits
  • Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service
  • Responsible for various security functions related to alcohol service or refusal to serve
  • Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building
  • Supporting all Team Members with table and service station cleanliness as needed
  • Actively participating in assigned opening, continuous and closing side work

*** Must be 21 years old and over ***


Follow us @punchbowlsocial or check us out at punchbowlsocial.com


This job is hiring on an ongoing basis.


We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

Key Skills
Guest ExperienceCommunicationTeamworkHigh-Volume Restaurant ExperienceSafety AwarenessCustomer Service
Categories
HospitalityFood & BeverageCustomer Service & SupportSecurity & Safety
Benefits
Competitive WagesFlexible Working HoursOpportunity For Growth And DevelopmentTeam Member Discounts On Food, Beverage And Activities
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